Please allow the correct handling and shipping times. The handling time, unless specified, is 1-2 days after purchase. Add these times to the shipping times indicated below: Australia: FREE Shipping - 4-8 working days. Express Post - Next working day to most states. NT should add 2 days. New Zealand: Flat Rate - 6-10 business days. United States: Flat Rate - 8-16 business days. Canada: Flat Rate - 8-16 business days. United Kingdom: Flat Rate - 10-18 business days. We cannot refund your order if you didn't allow enough time for it to arrive. All overseas orders are tracked. Love Lottie xoxo is an Australian based start-up which specialises in arts and crafts services to make your special occasions even more special! We create unique personalised cake toppers and much more like custom wall signs, custom wedding place cards and custom night light for kids. Our custom creations include cake toppers for Weddings, Graduation, Christmas, Birthdays, Engagements, Baby Showers, Christenings, Holy Communion and more.